Translating Security Questions

Security questions at http://www.huntington.com

An important issue to take into account for localizing websites is that of security questions. In my experience of coming across these questions, as a Russian-bred person, I often discovered that most of them did not apply to me.

Some of the popular security question on US websites run along the lines of:

What is your mother’s (father’s, brother’s, etc.) middle name? What is your high school mascot? What was the first car you’ve owned?

A person living elsewhere will, most likely, be perplexed by some of these questions. To be more specific, Russians don’t have middle names. Moreover, schools in Russia go by numbers and not names. Also, they don’t have school colors or mascots.

Published by Maria

Russian health and human services translator based in Rochester, New York

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